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Urgent Hiring for General Manager – Fulfillment Operations!!! Experience – 10 to 15 years !!! Location – Bangalore !!! Salary – Competitive!!

JOB DESCRIPTION :

PROFILE :General Manager – Fulfillment Operations

Experience  – 10 to 15 years.

Location – Bangalore.

Salary – Competitive.

Key Responsibilities
  • Provide leadership to the FC operations across the country
  • Drive and own the productivity and performance accuracy in operations
  • Develop or improve processes to scale up performance metrics and to drive cost efficiencies
  • Plan, Execute, Analyse and Improve operations to achieve required productivity and performance metrics
  • Identify risks and issues for effective resolution ensuring no impact to service levels
  • Implement and manage 3PLs where applicable
  • Collaborate with internal stakeholders sales & marketing, procurement, customer support, finance to ensure internal processes/expectations are satisfied
Other Requirements –
  • 12 to 15 years of experience in an E-commerce operations environment with a minimum of 3 years’ experience in a Manager level role at regional level with proven advancement and increasing levels of responsibility.
  • Passion to deliver a delightful customer experience
Job Knowledge/Skills
  • Ability to understand key metrics, analyse and conclude actions required for process improvements and operational efficiency; Business and Financial planning experience is preferred
  • Ability to develop, test and execute ideas to improve customer experience and operational efficiency with attention to details
  • Ability to build strong relationships with partners and vendors. Enforce KPIs and improve SOPs
  • Ability to handle the fast paced and changing priorities with required urgency
  • Managing escalations and crisis with exceptional problem-solving skills

Interested Candidates Kindly share your updated Cv at pooja.bisht@isourcecorp.com.

Call – 7757060507.

jobs

Urgent requirement for General Manager “ Fulfillment Operations for Bengaluru location !! Exp- 10 to 15 Yrs

Role- General Manager “ Fulfillment Operations

Exp-10 to 15 Yrs

Salary-Competitive

Location- Bengaluru

General Manager “ Fulfilment Operations role is designed to facilitate leadership for the high demanding, fast-paced operations of delivery of health care services in an e-commerce environment.

  • Operations and Delivery experience mandatory
  • Experience in leading the existing team and as per requiremet can expand.

Reporting to the COO, this role will play a pivotal part in ensuring success of the companys commitment to its customers. Ability to adapt, drive change and deploy new solutions are essentials.

Working closely with procurement, Customer Support, Finance and Marketing teams, the role is expected to drive operational efficiencies and deploy new processes, models, and programs aimed at improving key performance metrics around overall service levels and end-to-end order processing.

Role is expected to have a hands-on approach and ability to mix strategy to facilitate change and achieve short and long-term goals. Ability to build and manage partnerships will be a key aspect.

Candidate with excellent communication skills, detail oriented approach, passion towards customer service and experience in managing big teams (both internal and external) to drive operations will be preferred.

Key Responsibilities
  • Provide leadership to the FC operations across the country
  • Drive and own the productivity and performance accuracy in operations
  • Develop or improve processes to scale up performance metrics and to drive cost efficiencies
  • Plan, Execute, Analyse and Improve operations to achieve required productivity and performance metrics
  • Identify risks and issues for effective resolution ensuring no impact to service levels
  • Implement and manage 3PLs where applicable
  • Collaborate with internal stakeholders sales & marketing, procurement, customer support, finance to ensure internal processes/expectations are satisfied
Other Requirements –
  • Bachelor’s or Masters degree in related field
  • 12 to 15 years of experience in an E-commerce operations environment with a minimum of 3 years’ experience in a Manager level role at regional level with proven advancement and increasing levels of responsibility.
  • Passion to deliver a delightful customer experience
Job Knowledge/Skills
  • Ability to understand key metrics, analyse and conclude actions required for process improvements and operational efficiency; Business and Financial planning experience is preferred
  • Ability to develop, test and execute ideas to improve customer experience and operational efficiency with attention to details
  • Ability to build strong relationships with partners and vendors. Enforce KPIs and improve SOPs
  • Ability to handle the fast paced and changing priorities with required urgency
  • Managing escalations and crisis with exceptional problem-solving skills
  • Ability to multi-task

Interested candidates send your CV at Neha.thakur@isourcecorp.com

Call Me at 9765279069

 

Jobs in India, Mumbai Jobs

URGENT REQUIREMENT FOR CLIENT ENGAGEMENT LEADER FOR MUMBAI LOCATION

Role- Client Engagement Leader

Exp- 3 to 6 yrs

Location- Mumbai

Job brief :

We are looking for a passionate Engagement Leaders who will partner with and ensure the long-term success of our customers. You will be responsible for developing long-term relationships with your portfolio of captive customer base, connecting with key business executives and stakeholders.

You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. You will also be responsible for maintaining and growing base-revenue of your territory of accounts.

Responsibilities :

– Operate as the lead point of contact for any and all matters specific to your customers

– Build and maintain strong, long-lasting customer relationships

– Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors

– Ensure the timely and successful delivery of our solutions according to customer needs and business objectives

– Communicate clearly the progress of fortnightly/monthly initiatives to internal and external stakeholders

– Forecast and track key account metrics

– Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment

– Own the renewal of contracts for captive account base

– Create complete account plans

– Ensure timely payment of invoices from the client’s end

– Assist with high severity requests or issue escalations as needed

Requirements :

– Proven consulting, account management, customer success or other relevant experience

– Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level

– Experience in delivering client-focused solutions based on customer needs

– Proven ability to manage multiple projects at a time while paying strict attention to detail

– Excellent listening, negotiation and presentation skills

– Excellent verbal and written communications skills

– 3-5 years of relevant experience

Upload Cv at

jyoti.kumari@isourcecorp.com

call at -9673718001

 

All India, Marketing Jobs, Mumbai Jobs, Operations job

URGENT REQUIREMENT FOR CLIENT ENGAGEMENT LEADER FOR MUMBAI LOCATION

Role- Client Engagement Leader

Exp- 3 to 6 yrs

Location- Mumbai

Job brief : 

We are looking for a passionate Engagement Leaders who will partner with and ensure the long-term success of our customers. You will be responsible for developing long-term relationships with your portfolio of captive customer base, connecting with key business executives and stakeholders. 

You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. You will also be responsible for maintaining and growing base-revenue of your territory of accounts. 

Responsibilities : 

– Operate as the lead point of contact for any and all matters specific to your customers 

– Build and maintain strong, long-lasting customer relationships 

– Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors 

– Ensure the timely and successful delivery of our solutions according to customer needs and business objectives 

– Communicate clearly the progress of fortnightly/monthly initiatives to internal and external stakeholders 

– Forecast and track key account metrics 

– Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment 

– Own the renewal of contracts for captive account base 

– Create complete account plans 

– Ensure timely payment of invoices from the client’s end 

– Assist with high severity requests or issue escalations as needed 

Requirements : 

– Proven consulting, account management, customer success or other relevant experience 

– Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level 

– Experience in delivering client-focused solutions based on customer needs 

– Proven ability to manage multiple projects at a time while paying strict attention to detail 

– Excellent listening, negotiation and presentation skills 

– Excellent verbal and written communications skills 

– 3-5 years of relevant experience

 Interested Candidates send your CV at Neha.thakur@isourcecorp.com
Call Me- 9765279069