Urgent Hiring for General Manager – Fulfillment Operations!!! Experience – 10 to 15 years !!! Location – Bangalore !!! Salary – Competitive!!

JOB DESCRIPTION :

PROFILE :General Manager – Fulfillment Operations

Experience  – 10 to 15 years.

Location – Bangalore.

Salary – Competitive.

Key Responsibilities
  • Provide leadership to the FC operations across the country
  • Drive and own the productivity and performance accuracy in operations
  • Develop or improve processes to scale up performance metrics and to drive cost efficiencies
  • Plan, Execute, Analyse and Improve operations to achieve required productivity and performance metrics
  • Identify risks and issues for effective resolution ensuring no impact to service levels
  • Implement and manage 3PLs where applicable
  • Collaborate with internal stakeholders sales & marketing, procurement, customer support, finance to ensure internal processes/expectations are satisfied
Other Requirements –
  • 12 to 15 years of experience in an E-commerce operations environment with a minimum of 3 years’ experience in a Manager level role at regional level with proven advancement and increasing levels of responsibility.
  • Passion to deliver a delightful customer experience
Job Knowledge/Skills
  • Ability to understand key metrics, analyse and conclude actions required for process improvements and operational efficiency; Business and Financial planning experience is preferred
  • Ability to develop, test and execute ideas to improve customer experience and operational efficiency with attention to details
  • Ability to build strong relationships with partners and vendors. Enforce KPIs and improve SOPs
  • Ability to handle the fast paced and changing priorities with required urgency
  • Managing escalations and crisis with exceptional problem-solving skills

Interested Candidates Kindly share your updated Cv at pooja.bisht@isourcecorp.com.

Call – 7757060507.