The Company has a mobile platform that helps consumer brands improve their customer experience and revenue, by getting real-time insights into actual experience of consumers.

Spearheading the multi-billion dollar customer experience intelligence industry. More then 200 clients from various consumer facing industries work with us. Technology is at the core of our business.

We are looking for a professional Operations Manager to plan, direct and coordinate all organisation’s operations. You will be responsible for improving performance, productivity, efficiency and profitability through the implementation of effective methods and strategies.

Responsibilities :

– Ensure that all workings are being done in a correct, cost effective and timely manner in alignment with specifications and quality requirements

– Chalk out or improve operational systems, processes and best practices that guarantee organisational well-being

– Contribute towards the achievement of company’s strategic and operational objectives

– Perform quality controls and monitor KPIs

– Recruit, train, supervise and appraise human resources

• Requirements :

  4-7 years of proven work experience as Operations Manager

  Adequate knowledge of organisational effectiveness and operations management

  Working knowledge of budgets, forecasting and metrics

  Ability to effectively communicate with all levels of the organisation

  What we offer :

  – Competitive salary and excellent incentives

  – Environment to work independently and grow fast

  – Exposure to all aspects of business

  – Opportunity to build and create processes

  Desired Skills and Experience :

  Management Project Planning Operations Management Team Management Customer Relationship Management (CRM)

Please email your updated resumes to prajkta.dixit@isourcecorp.com