As the Pre-Sales Consultant, you will be responsible for providing troubleshooting assistance for customer orders, account statuses, and relevant problems. The other responsibilities will be as follows:
Compile daily lists of leads and delegate individual leads to sales team associates.
Maintain an organized and accessible file system for administrative and sales professionals.
Generate leads and cold calling potential clients
Partnering with direct sales and executive sponsors to educate existing and prospective customers about the superiority of the company’s services – this includes conference calls, online meetings, site visits, presentations, technical evaluations, technical objection handling, proposals, and follow-up on all customer related questions.
Collaborating with Sales, Marketing and other internal teams to ensure that customers get appropriate updates, upgrades and event-oriented solutions.
Respond to Request For Proposals (RFPs) and Request For Information (RFI) by providing fully-documented solutions with the required technical details.
Review proposals created by Account Executives to provide necessary input and ensure technical accuracy.
Conduct research on business ideas and proposals.
Key skills
Sales Executive
Direct Sales
Sales Support
Customer Experience
Sales Support Executive
Pre-Sales
TCP
DNS
Enterprise Security
Desired Candidate Profile
Relevant industry experience in General Enterprise verticals
Experience in technical pre-sales/sales engineering or similar role delivering technical products or services.
Experience with Internet technologies (TCP/IP, DNS, HTTP/HTTPS, etc.), including an understanding of CDN and Mobile technologies
Speaking – Talking to others to convey information effectively.
Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Reading Comprehension – Understanding written sentences and paragraphs in work related documents.
Social Perceptiveness – Being aware of others’ reactions and understanding why they react as they do.
Service Orientation – Actively looking for ways to help people.
Persuasion – Persuading others to provide required data.
Time Management – Managing one’s own time and the time of others.
Instructing – Teaching others how to do something.
Active Learning – Understanding the implications of new information for both current and future problem-solving and decision-making
Responsibilities
Ask questions in accordance with instructions to obtain various specified information, such as person’s name, address, age etc
Identify and report problems in obtaining valid data.
Report to supervisor daily to submit completed assignments and discuss progress.
Review data obtained for completeness and accuracy.
Supervise or train other staff members.
Prepare reports to provide answers in response to specific problems.
As a Data Collector, you will be responsible to gather information of users by telephone for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
As the UI Designer (Mobile Applications), you will be responsible for highly usable and intuitive interface creation. Any concept you create will be brand-consistent across all mobile experiences that our company provides to our end users.
The other key responsibilities will include:
Develop intuitive, usable, and engaging interactions and visual designs for mobile.
Provide strategic thinking and leadership.
Collaborate with cross-functional teams throughout the design process.
Participate in the development process from definition, through design, build, test, release, and maintenance.
Stay abreast of UX trends and look for creative ideas and inspiration in parallel analogous worlds.
Research and track advancements in mobile application design patterns.
Break any design problem down into viable actionable chunks and solve them with clarity and precision.
Staying in the loop and on top of the latest standards, changes, trends in the mobile design field.
Desired Candidate Profile:
Strong graphic design skills, with a good understanding of typography, intuitive layouts and palate development.
A bachelor’s or higher degree in interaction design, human-computer interaction, cognitive science or related field. A masters degree is preferred.
Strong ability to recognize and predict use-cases and user interaction, including happy path, edge and corner cases, and incorporate them into designs.
Excellent understanding of user-experience design for mobile and the web, technology trends, demonstrable design skills, and ability to show relevant work.
Proven ability to deliver high quality designs to customers.
A team player who can easily adapt in a rapidly changing environment.
Expert level skills in Photoshop, InvisionApp, UXPin and other relevant design tools.
Deep understanding of Apples human interface design guidelines, Android design and other mobile platform designs, including Google’s material design.
We are looking for a passionate Engagement Leaders who will partner with and ensure the long-term success of our customers. You will be responsible for developing long-term relationships with your portfolio of captive customer base, connecting with key business executives and stakeholders.
You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. You will also be responsible for maintaining and growing base-revenue of your territory of accounts.
Responsibilities
Operate as the lead point of contact for any and all matters specific to your customers
Build and maintain strong, long-lasting customer relationships
Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and business objectives
Communicate clearly the progress of fortnightly/monthly initiatives to internal and external stakeholders
Forecast and track key account metrics
Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
Own the renewal of contracts for captive account base
Create complete account plans
Ensure timely payment of invoices from the client’s end
Assist with high severity requests or issue escalations as needed
Requirements
Proven consulting, account management, customer success or other relevant experience
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
Experience in delivering client-focused solutions based on customer needs
Proven ability to manage multiple projects at a time while paying strict attention to detail
Excellent listening, negotiation and presentation skills
Excellent verbal and written communications skills
3-5 years of relevant experience
Interested candidates send your CV at Neha.thakur@isourcecorp.com
We are loking for js + Mysql developersat Mumbai (Chakala, Andheri East) location.
At least 6 months in React.js is a MUST.
Should have done at least one complete product cycle on React.js.
2+ years in Javascript technology.
2+ years of experience in JavaScript, HTML5 and CSS3.
Knowledge of node.jsis an added advantage
Should have worked in product development.
Ideally should have worked in a startup and not in IT services.
Roles and responsibities:
Would be responsible for UI wireframing and documentation.
Responsible for Integration with server APIs , working with React / Bootstrap / responsive UI, developing common UI components and inline code documentation
Collaborate on effective development practices and evangelize within and across teams
Continually evaluate emerging frameworks and technologies to identify opportunities, trends and best practices that strengthen our development team
Please email your updated resumes along with Current CTC, Expected CTC and notice period at pooja.bisht@isourcecorp.com
