Title: MS Sql Administrator

Location: Chennai,Bangalore,Hyderabad

Experience: 5-12 years

Job responsibilities:

As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues.

·  Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager.

·  Plan and schedule Changes, Coordinating with different stakeholders.

·  Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement.

· Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports.

·  Participate in business meetings with various stake holders on a need basis. Take corrective actions based on the customer satisfaction surveys.

·  Work on the service improvement programs. Effort estimation/reviews on need basis for new projects. Training of new team members.

·  Able to work on Knowledge acquisition and updates to related documents.

Please email your updated resumes along with current ctc,expected ctc and notice period to roohi.nanda@isourcecorp.com at the earliest.