Title: MS Sql Administrator
Experience: 5-12 years
As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues.
· Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager.
· Plan and schedule Changes, Coordinating with different stakeholders.
· Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement.
· Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports.
· Participate in business meetings with various stake holders on a need basis. Take corrective actions based on the customer satisfaction surveys.
· Work on the service improvement programs. Effort estimation/reviews on need basis for new projects. Training of new team members.
· Able to work on Knowledge acquisition and updates to related documents.
Please email your updated resumes along with current ctc,expected ctc and notice period to firstname.lastname@example.org at the earliest.