🚀iSource Services is hiring for the profile of Oracle service cloud🚀
âś… Interested candidates can send your CV/resume through our email : jobs@isourcecorp.com
đź“ŚJob Description:
🚀Job Role: Oracle service cloud
đź’ĽExperience: 8+ years
đź“Ť Location: Remote / Pan India
ISource Services is hiring for one of their client for the position of Oracle service cloud.
About the Role:
We are looking for an experienced Oracle Service Cloud Developer with over 8 years of expertise in Oracle Service Cloud (OSvC) implementation, customization, and support. The ideal candidate will have proficiency in PHP, .NET, JavaScript, and hands-on experience with OSvC BUI and Agent Desktop. You will be responsible for developing custom scripts, workflows, event handlers, and integrating OSvC with external systems using REST APIs.
Key Responsibilities:
• Implement, customize, and support Oracle Service Cloud solutions.
• Develop custom scripts, processes, workflows, and business rules within OSvC.
• Integrate OSvC with external systems using REST APIs.
• Manage email configurations and mailbox settings in OSvC.
• Troubleshoot complex issues and collaborate with cross-functional teams.
Requirements:
• 8+ years of experience with Oracle Service Cloud implementation and support.
• Strong proficiency in PHP, .NET, and JavaScript.
• Expertise in OSvC BUI, Agent Desktop, and custom scripting.
• Experience in integrating OSvC using REST APIs.
• Knowledge of OSvC modules like Knowledge Advanced, Guided Assist, and case routing.