As the Pre-Sales Consultant, you will be responsible for providing troubleshooting assistance for customer orders, account statuses, and relevant problems. The other responsibilities will be as follows:
Compile daily lists of leads and delegate individual leads to sales team associates.
Maintain an organized and accessible file system for administrative and sales professionals.
Generate leads and cold calling potential clients
Partnering with direct sales and executive sponsors to educate existing and prospective customers about the superiority of the company’s services – this includes conference calls,online meetings, site visits, presentations, technical evaluations, technical objection handling, proposals, and follow-up on all customer related questions.
Collaborating with Sales, Marketing and other internal teams to ensure that customers get appropriate updates, upgrades and event-oriented solutions.
Respond to Request For Proposals (RFPs) and Request For Information (RFI) by providing fully-documented solutions with the required technical details.
Review proposals created by Account Executives to provide necessary input and ensure technical accuracy.
Conduct research on business ideas and proposals.
Key skills
Sales Executive
Direct Sales
Sales Support
Customer Experience
Sales Support Executive
Pre-Sales
TCP
DNS
Enterprise Security
Desired Candidate Profile
Relevant industry experience in General Enterprise verticals
Experience in technical pre-sales/sales engineering or similar role delivering technical products or services
Experience with Internet technologies (TCP/IP, DNS, HTTP/HTTPS, etc.), including an understanding of CDN and Mobile technologies
Experience with Internet or Enterprise Security and an understanding of basic security architecture and functional elements including firewalls, DDoS protection, etc
Proven ability to collaborate across all roles (presales, sales, post-sales, engineering) in a global, geographically distributed organization.
Interact with product management, project management and development and to create a strong understanding of the business requirement ,technical designs and testing objectives.
Create detailed, comprehensive and well-structured test plans and test case
Use existing tools and techniques to execute test cases and build/script new tools for performing testing/validation functions.
Participate in troubleshooting and triaging of customer issues with different teams to drive towards root cause identification and resolution.
Define and drive testing strategy including regression, performance and security testing.
Self-motivated and proactive in a fast-paced environment.
Self-learner with ability to grasp applications and business processes.
Knowledge of Automation Testing using Selenium/ QTP would be an added advantage.
Skills / Experience:
Proven work experience in software and web application testing.
2 to 4 years of experience in writing/executing test plans, test cases and defect tracking.
Strong knowledge of software testing methodologies, tools and processes.
Hands on experience with both white box and black box testing.
Knowledge of performance / security testing is desired.
Experience working in Agile/SCRUM, team oriented, collaborative development environment.
Strong written and verbal communication skills
Bachelors / Master’s degree in one of the following areas: Computer Science, Information Technology or related field.
As a developer you are required to have the experience of understanding what is required of you on a daily basis.
You are required to have the maturity and self-management capabilities of either finding your own solutions or discussing your challenges with others within the team to find the best solution.
Junior Java developer required to develop back-end transaction processing functionality, including integration with workflow, databases, front-end interfaces and interfaces with remote systems.
The candidate will work in a team of developers, liaising with project managers, business analysts and testers working in an Agile software development methodology.
You will be required to manage and complete tasks within the required time frame.
As a developer you are required to have the experience of understanding what is required of you on a daily basis.
You are required to have the maturity and self-management capabilities of either finding your own solutions or discussing your challenges with others within the team to find the best solution.
Junior Java developer required to develop back-end transaction processing functionality, including integration with workflow, databases, front-end interfaces and interfaces with remote systems.
The candidate will work in a team of developers, liaising with project managers, business analysts and testers working in an Agile software development methodology.
