🚀iSource Services is hiring for the profile of Support Engineer (L3 Support) for ForgeRock OpenAM🚀
âś… Interested candidates can send your CV/resume through our email : jobs@isourcecorp.com
đź“ŚJob Description:
🚀Job Role: Support Engineer (L3 Support) for ForgeRock OpenAM
đź’ĽExperience: 4-7 years
đź“Ť Location: Noida
ISource Services is hiring for one of their client for the position of Support Engineer (L3 Support) for ForgeRock OpenAM.
About the role:
We’re looking for an experienced IAM Support Engineer to join our Managed Services team. The role focuses on ForgeRock Access Management (AM) support including incident handling problem management and change control while ensuring high system performance and customer satisfaction.
Job Responsibilities:
• Provide L3 support for ForgeRock AM including incident problem and change management
• Troubleshoot complex integration and performance issues
• Coordinate with customer teams and act as the primary IAM contact onsite
• Handle application onboarding SSO integration and workflow customization
• Perform system upgrades patches and regular maintenance
• Generate reports and documentation on IAM operations
• Develop scripts rules and workflows for automation
Required Skills & Qualifications:
• 4–6 years of IAM support experience with ForgeRock OpenAM
• Hands-on experience in large-scale IAM environments
• Good understanding of Java SQL REST APIs Active Directory/LDAP
• Exposure to SailPoint IIQ (preferred)
• Strong communication problem-solving skills and customer handling experience
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