Tag Archives: client servicing

HIRING FOR BUSINESS OPERATION EXECUTIVE !! EXPERIENCE – 0 TO 2 YEARS !! LOCATION – PUNE !! SALARY – COMPETITIVE

Designation : Business Operations Executive/ Lead  | Service Delivery Exec./ Lead

Location: Magarpatta, Pune

Eligibility : MBA/Graduates / Freshers

Experience:  0 – 2 year of experience

Salary- Competitive

Website: www.isourcecorp.com

 

Job Description-

This opening is for our career services vertical serving internationally in the E-commerce space.

 Business Operations Lead / Executive play a crucial role in any business.

  • The main deliverable is Service Delivery to our global set of clients who take our service and
  • ensuring they get the best services within time and with best quality output.
  • Their role is to take ownership of operating business processes to create client
  • deliverables.
  • In close collaboration with a team, Business Operations Lead / Executive:
  • Understand the clients requirements issues, operating business rules, data, and
  • processes
  • Operate and enhance analytic-driven processes for the clients on a periodic basis,
  • including synthesizing the data, performing the necessary quality checks, and creating the
  • deliverables
  • Interact with internal or client teams to resolve any issues with process inputs
  • Respond

Interested candidates can send their updated CV on –

shriya.puri@isourcecorp.com

ph no – 9325772061

HIRING FOR CUSTOMER SUCCESS MANAGER !! EXPERIENCE – 4 TO 7 YEARS !! LOCATION – PUNE !! SALARY – COMPETITIVE

Job Title – Customer Success Manager

Experience: 4 – 7 years

Location – Baner, Pune

Responsibilities:
 Create a complete customer success process and team to drive retention, renewals, adoption,
training, on-boarding, customer satisfaction, engagement and growth
 Increase customer satisfaction by understanding business needs, on-boarding and training and to
facilitate additional help and resources, as applicable through the customer journey.

 Serve as the primary post-sales point of contact with customers. Create strong relationships and
work with customers to establish and achieve critical goals, or other key performance indicators
along with providing regular feedback at every step of the customer journey.
 Track and monitor customer activity and usage patterns to identify churn risk and work proactively
to eliminate churn risk
 Act as an escalation point for customers to drive problem resolutions in a timely and proactive
manner
 Maintain a deep understanding of our product and industry knowledge to be able to tell customers
about the most relevant features/functionality for their specific business needs
 Serve as the voice of the customer and provide internal feedback on product improvements, feature
requests and bugs.
 Document all communication with users and accounts accurately and in a timely manner via various
tools. Ensure that issues are escalated appropriately to internal departments and management.
 Regularly update all training materials, resources, FAQ’s etc.
 Upsell and Upgrade Customers, as applicable

Required Experience and Skills:
●     Minimum 2 years of Customer Success, Account Management, Customer Service & Training
●     Past experience of setting up customer success divisions
 Strong written and verbal communication skills with a good technical aptitude.
 Proficiency in ecommerce and mobile products is a plus
●     Prior Experience of working with a SaaS company is mandatory
●     Good understanding of web applications, mobile applications and marketing tools would be
preferred
●     MBA Graduates would be preferred

Interested candidates can forward their updated CV on

shriya.puri@isourcecorp.com

ph no – 9325772061

Urgent requirement for Business Operation Executive for Magarpatta location !! Exp- 0 to 3 Yrs !! Salary- Competitive

Title: Business Operations Executive | Pune | 0 to 1 yrs of

Experience | MBA Freshers and Graduates

Designation : Business Operations Executive

Location: Pune

Eligibility : MBA / Graduates freshers / B.Com / B.A. / B.Sc.

Experience: Fresher or Graduates with upto 1 year of experience

 

About :

iSource Services is a business services platform and career services organization with distinct interest in staffing and recruitment and career solutions (Resume Builder). We manage independent brands that are well recognised in their respective domains and are deeply committed to provide outstanding professional expertise to our clients and retail customers in the staffing and e-commerce domain.

 

Major Responsibilities :

• To understand and assist the business operations

• Be a part of business strategy and product/service launches

• Will be a part of Client coordination and involved in team management

• Will be expected to understand and assist the organisation in various business operations, strategy and delivery.

• Will be responsible to ideate and understand the e-commerce domain and implement organisational strategy

• Will be also responsible to interact with clients and customers

 

Skills :

• Well developed and immaculate speaking and writing skills in English

• Clear thought process with the ability to articulate and understand complex business operations

• Ability to face challenges and improvise to find solutions to real world business problems

• Strong and confident approach with the ability to think independently

• Ability to handle stress and changing business needs.

Interested candidates send your CV at Neha.thakur@isourcecorp.com

Call Me at- 9765279069

 

Hiring for Client Servicing Executive with experience of 1-2 years for Pune Location.

Position: Client Servicing Executive

Experience: 1-2 years

Location: Pune (Baner)

Salary: As per the company norm

Responsibilities :

  • Meeting with clients to discuss and identify their advertising requirements.
  • Helping create an advertising campaign that meets the client’s brief and budget.
  • Presenting campaign ideas and budgets to clients.
  • Working with the account manager to brief media, creative and research staff, and assisting with the formulation of marketing strategies.
  • Acting as the link between the client and advertising agency by maintaining regular contact with both.
  • Negotiating with clients and agency staff about the details of campaigns.
  • Presenting creative work to clients for approval or modification.
  • Handling budgets, managing campaign costs and invoicing clients.
  • Writing client reports.
  • Monitoring the effectiveness of campaigns.
  • Undertaking administration tasks.
  • Arranging and attending meetings.
  • Making pitches to try to win new business for the agency.

Requirements :

  • Proven working experience as client servicing, sales executive or a relevant role.
  • Proficiency in English.
  • Communication and negotiation skills.
  • MBA/MSc/BSc/BA in business administration, sales or relevant field.
  • Ability to build rapport.
  • Should have own bike.
  • Male candidate.

Candidate should be from advertising Domain Industry.

Interested candidate can drop their updated CV at sangden.sherpa@isourcecorp.com

7755901232

Urgent Hiring for Client Servicing Executive_Experience – 1 to 2 years_Location – Pune!!! Salary – Competitive!!!

JOB DESCRIPTION :

ROLE : Client Servicing Executive.

LOCATION :  Pune

EXPERIENCE : 1 to 2 years

SALARY : Competitive.

Responsibilties

  • Meeting with clients to discuss and identify their advertising requirements
  • Helping create an advertising campaign that meets the client’s brief and budget
  • Presenting campaign ideas and budgets to clients
  • Working with the account manager to brief media, creative and research staff, and assisting with the formulation of marketing strategies
  • Acting as the link between the client and advertising agency by maintaining regular contact with both
  • Negotiating with clients and agency staff about the details of campaigns
  • Presenting creative work to clients for approval or modification
  • Handling budgets, managing campaign costs and invoicing clients
  • Writing client reports
  • Monitoring the effectiveness of campaigns
  • Undertaking administration tasks
  • Arranging and attending meetings
  • Making pitches to try to win new business for the agency

 

Requirements

  • Proven working experience as client servicing, sales executive or a relevant role
  • Proficiency in English
  • Communication and negotiation skills
  • MBA/MSc/BSc/BA in business administration, sales or relevant field
  • Ability to build rapport
  • Should have own bike
  • Male candidate.

Interested Candidates Kindly Share your Cv with me at pooja.bisht@isourcecorp.com

Call – 7757060507.

Hiring for Client Servicing Executive with experience of 1-2 years for Pune location.

Position: Client Servicing Executive

Experience: 1-2 years

Location: Pune (Baner)

Salary: As per the company norm

Responsibilities :

  • Meeting with clients to discuss and identify their advertising requirements.
  • Helping create an advertising campaign that meets the client’s brief and budget.
  • Presenting campaign ideas and budgets to clients.
  • Working with the account manager to brief media, creative and research staff, and assisting with the formulation of marketing strategies.
  • Acting as the link between the client and advertising agency by maintaining regular contact with both.
  • Negotiating with clients and agency staff about the details of campaigns.
  • Presenting creative work to clients for approval or modification.
  • Handling budgets, managing campaign costs and invoicing clients.
  • Writing client reports.
  • Monitoring the effectiveness of campaigns.
  • Undertaking administration tasks.
  • Arranging and attending meetings.
  • Making pitches to try to win new business for the agency.

Requirements :

  • Proven working experience as client servicing, sales executive or a relevant role.
  • Proficiency in English.
  • Communication and negotiation skills.
  • MBA/MSc/BSc/BA in business administration, sales or relevant field.
  • Ability to build rapport.
  • Should have own bike.
  • Male candidate.

 Candidate should be from advertising Domain Industry.

Interested candidate can drop their updated CV at sangden.sherpa@isourcecorp.com

7755901232

Hiring Fresher!!! Trainee – Business Operations for Magarpatta city

Title: Business Operations – Trainee
Location: Pune
Graduate / MBA

Designation : Business Operations – Trainee
Location: Pune
Eligibility : Graduates / PG / Fresher
Experience: Fresher or Graduates with up to 1 year of experience..

About :
ISource Services is a business services platform and career services organization with distinct interest in staffing and recruitment and career solutions (Resume Builder)
We manage independent brands that are well recognised in their respective domains and are deeply committed to provide outstanding professional expertise to our clients and retail customers in the staffing and e-commerce domain

Major Responsibilities :
• To understand and assist the business operations.• Be a part of business strategy and product/service launches
• Will be a part of Client coordination and involved in team management
• Will be expected to understand and assist the organisation in various business operations, strategy and delivery
• Will be responsible to ideate and understand the e-commerce domain and implement organisational strategy• Will be also responsible to interact with clients and customers

Compensation: 3 months stipend shall be provided and depending upon the performance shall be promoted.

Candidate Requirement
Skills :
• Well developed and immaculate speaking and writing skills in English
• Clear thought process with the ability to articulate and understand complex business operations
• Ability to face challenges and improvise to find solutions to real world business problems
• Strong and confident approach with the ability to think independently
• Ability to handle stress and changing business needs..

Freshers !! Urgent hiring for Business Ops. Magarpatta city Pune

Title: Business Operations Executive | Pune | 1 year of Experience | Graduate / MBA

Designation : Business Operations Executive
Location: Pune
Eligibility : Graduates / PG / Fresher
Experience: Fresher or Graduates with up to 1 year of experience

About :
iSource Services is a business services platform and career services organization with distinct interest in staffing and recruitment and career solutions (Resume Builder). We manage independent brands that are well recognised in their respective domains and are deeply committed to provide outstanding professional expertise to our clients and retail customers in the staffing and e-commerce domain.

Major Responsibilities :
• To understand and assist the business operations
• Be a part of business strategy and product/service launches
• Will be a part of Client coordination and involved in team management
• Will be expected to understand and assist the organisation in various business operations, strategy and delivery.
• Will be responsible to ideate and understand the e-commerce domain and implement organisational strategy
• Will be also responsible to interact with clients and customers
Skills :
• Well developed and immaculate speaking and writing skills in English
• Clear thought process with the ability to articulate and understand complex business operations
• Ability to face challenges and improvise to find solutions to real world business problems
• Strong and confident approach with the ability to think independently
• Ability to handle stress and changing business needs.

Please email your updated resume along with salary expectations to prajkta.dixit@isourcecorp.com